What our customers think of our County Durham Shredding Service
Over the last couple of days, we have been evaluating our Net Promoter Score (NPS) with across our customer base starting with those who have regular shredding in County Durham.
We are pleased to say we have so achieved a 10/10 NPS across from all customers we provide regular shredding in County Durham for. We wanted to take a minute to share what some of our customers have had to say.
Our County Durham School shredding service, secures many of the regions education establishments. During the evaluation of our School Shredding service in Bishop Auckland one customer reported
“we find the service to be very professional, friendly and always on time!” When asked if they had any suggestions as to how we could improve our service, their response was ‘absolutely not, very happy with the service that you provide us’.
Another Academy School who have in place our County Durham School Shredding service had this to say, when asked ‘what was your main reason for choosing a shredding service’
‘ it saves a great lot of time for myself and the staff, who no longer need to stand for a long period of time over an office shredder, which would constantly get jammed, and in the end just create even more mess than started with, having your service in place has taken that stress and worry away and have saved us a lot of time, allowing us to concentrate on other areas in our job’
In addition to our School Shredding Service, our commercial shredding in County Durham also received great feedback. All customers gave us a 10/10 score which we were delighted with and constant credit given to our professional staff, friendly people and ease of service.
We will be reviewing our performance across our entire North East Shredding service, and we hope to continue this trend.
Have a great week