Document Shredding Service – Residential letting agency in Darlington awarded for data protection initiatives.
My Property Box is a residential letting agency based in Darlington. They are what you would call a modern letting agent, with a fantastic digital presence and a fantastically energetic, young team. It is no surprise then that they are ahead of the curve when it comes to information security and data protection, and that they have regular document shredding service delivered by The Shred Centre.
Regular document shredding service
The Shred Centre provides regular document shredding collections in Darlington at the company’s head office. The aim of the service is to ensure that all paper generated at their site is shredded. This protects their landlord’s, tenants, staff and business data.
Alongside this Ben Quaintrell, owner of My Property Box has also recently implemented an information destruction policy which he has communicated to his staff. This measure has been done to ensure everyone is aware of how seriously My Property Box take the protection of information. Under this policy, staff are required to ensure that all data in any format is sent for secure, certified destruction when it is no longer needed.
Ben said “Data protection is important to us at My Property Box as we know our customers expect us to treat their information as we would our own. I don’t expect my personal details to be thrown into a bin on a public street, and so I would not do that to our customers’ information. At My Property Box we respect the privacy of every one of our customers.”
When asked why he initially adopted a regular shredding service, Ben said “We had been shredding sensitive documents in house originally to be sure the activity was done securely. It did bug me as I felt it sometimes got in the way of other core jobs. I wasn’t aware that this service could be outsourced, however after meeting Patrick at a networking event I was surprised to find out how cost effective the service was. It was an easy decision to adopt a regular service”
Since The Shred Centre started shredding in Darlington at their office, My Property Box has been very pleased with the results.
“The service very easy to use, we just deposit paper we use in the secure shred bin and that’s it. We have saved a lot of staff time and we are now positive that ALL data is securely destroyed.” Ben Quaintrell.
The Shred Centre have recently awarded Ben and the team at My Property Box their Data Protection Award 2015, in recognition of the lengths that the company takes to ensure that information is protected when it is no longer required.
Patrick Stephens, The Shred Centre said of My Property Box ’s commitments “It’s great to work with a business that treats customer data as sensitively as they would their own financial information. You can tell Ben is passionate about providing great customer service, he and his team look at all areas of contact with customers for ways to improve. My Property Box ’s sole purpose for implementing a secure shredding service in their Darlington head office is so that the team can spend more time focusing on working with customers, as a result there are also fully complying with their legislative obligations.”
The document shredding service in Darlington that The Shred Centre offer is delivered on their County Durham document shredding round. If you would like more information please contact the team today on 0333 360 1084