Confidential Waste Articles and Blogs

This category of confidential waste articles and blogs contains information on confidential waste and confidential waste shredding services that we provide for customers across the UK.

If you have any questions in relation to the confidential waste please do not hesitate to get in touch with us today via our contact us page.

north east shredding, shredding company, shredding

Leigh’s Journey into Shredding

Leigh’s Journey into Shredding & Data Protection.

shredding services north eastHaving left the army, I was looking for a new adventure and a new career path. I was lucky enough to come across The Shred Centre, who were at the time recruiting. Having no knowledge of the shredding industry, I took it upon myself to do some research and see what the company was all about. I was successful in the interview, and offered a 12 month apprenticeship in Level 3 Business and Administration. This was all new to me, as I was used to getting up at 4am in the morning for a PT session, a 8 mile tab run and then my daily job was to be a soldier and undergo training every day. Coming into an environment where it is relaxed but very professional was very different to what I was used to. I was lucky enough to have Natalie on board, who has over 9 years experience in the industry, so I knew I was in good hands and had the right person to learn from and help me when I needed it. Patrick and Natalie have been kind enough to put me on additional courses to further my knowledge and understanding of the shredding industry as well as improving my customer service and team leading skills. I’ve also taken part in social media workshops and help Natalie manage the business Facebook, Twitter and Linked In pages. I am also looking forward to attending the North East Cyber Crime Conference in April as not only will I be learning, I will also be representing The Shred Centre. Within 6 months of working for the Shred Centre, my knowledge of the importance of Data protection increased and I became confident in the company and sharing my own knowledge to new customers. Nearly a year on, my apprenticeship nearing an end, I am very pleased to say that The Shred Centre value me as an important member of the team and have offered me a permanent position once I complete my apprenticeship. Below, in my own words and from knowledge I have gained so far, I would like to tell you about the importance of data protection, secure shredding and using a reliable, secure company like The Shred Centre.

It is vital to have a secure data destruction process in place to protect all of your important day to day information, whether its hard copy paper files, electronic digital documents  or any other hardware or software. It is also important to protect your brand, destroying old uniforms to prevent them getting into the wrong hands. Increasingly stringent data protection legislation means companies face heavy penalties, should they not comply with confidential records management and data destruction requirements. Stories of identity theft and fraud are all too common  and it is easy to become victim to this. The only secure and approved way to protect yourself against such adversity is prevention, through an approved secure document destruction method such secure shredding with a secure company that you can trust. So you ask yourself, ‘why us? Why use The Shred Centre?’  Well, In terms of security and peace of mind, our secure shredding services are delivered in line with EN15713, the European standard for information destruction. This means you can be sure that your confidential waste is kept secure throughout the chain of custody and will be destroyed appropriately, satisfying the reasonable measures requirement under principle 7 of the data protection act.

My Journey so far with the shred Centre has taught me a lot, and most of all, I have enjoyed every minute of it!

If you have any questions, or would like to discuss our secure shredding services, please don’t hesitate to call us on 01388 448160.  We are a friendly bunch and will be happy to answer any questions.

Have a lovely week!

Leigh x

shredding regulation, legal shredding, shred paper,

What does the SRA Handbook say about confidential information, and how does it relate to secure information destruction ?

hard drive shreddingThe SRA and Confidential Information

sra logoThe SRA Handbook is a document devised by the regulator for solicitors and sets out the standards and requirements that it expects their members to achieve.

The Handbook has a code of conduct that provides a practical guide for the regulated community to follow, this code of conduct is focused on outcomes and seeks to show how the 10 principles that underpin the handbook, apply in practice to the regulated community.

As data protection and information security professionals, Chapter 4 of the code of conduct is of particular interest. This chapter is titled Confidentiality and Disclosure, the opening chapter of which shows how important the regulatory body considers the protection of private information to be:

Protection of confidential information is a fundamental feature of your relationship with clients.”

Two of the five outcomes that this chapter states the regulated community must achieve are;

“O(4.1): You keep the affairs of clients confidential unless disclosure is required or permitted by law or the client consents”

“O(4.5) You have effective systems and controls in place to enable you to identify risks to client confidentiality and mitigate those risks.”

The above two outcomes seem entirely logical and glaringly obvious, and many firms have in place robust systems to protect all manner of information whilst it is in use. We feel that when it comes to disposal of information however, the level of risk involved is perceived to have decreased due to the confidential of information being no longer required.

With the level of risk perceived to have decreased, some firms will look to dispose of old files via “paper recyclers” rather than a secure destruction service from data protection professionals. These companies will indeed take up the offer of a “FREE Collection Service” for old PC equipment, rather than opt for a hard drive shredding or destruction service for these information rich pieces of equipment.

We think that more attention needs to be paid to the risk involved at this stage of the lifecycle of confidential information, and so does the SRA Code of Conduct, which states as one of its Indicative Behaviours:

“IB(4.3) you only outsource services when you are satisfied that the provider has taken all appropriate steps to ensure clients’ confidential information will be protected”

In relation to the outsourcing of secure shredding services for regulated firms, we suggest the steps involved should be more than just the verbal assurance of physical destruction of the material that will be collected, and as a minimum the firm should receive;

  • Signed Contract agreement for collectionchecklist
  • Method statement for destruction procedure
  • Written information destruction policy
  • Signed confidentially / non-disclosure agreement
  • Signed destruction certificate
  • Signed, dated and timed Waste transfer note at time of collection
  • Offer to inspect destruction facility
  • Record of serial numbers destroyed (hard disks/weee)
  • Confirmation of Destruction to EN15713 (European Standard for information destruction)

These minimum levels provide clarity for both parties and ensure that the destruction process undertaken is done so in line with the appropriate security measures in place. In addition to satisfying the Outcomes mentioned previously, this level of information helps satisfy the principle seven of the Data Protection Act 1998, which states businesses must ensure;

“Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.”

For complete compliance it is essential that firms and practices have robust, secure, documented and auditable systems in place for the protection of data during the disposal cycle.

If you have any questions or would like to discuss implementing a secure data protection system yourself please do not hesitate to call us on 01388 448 160.

Have a great day.




shredding, paper shred, shredding services

What’s happening here at The Shred Centre?

Our March newsletter has just been published. To find out what’s happening this month at The Shred Centre, follow the link below.

Happy reading and have a great weekend everyone!


shredding, shredding service, confidential waste

Data Privacy News – Does Facebook Policy Violates European Law

Facebook’s Privacy Policy violates European Law.

As a frequent Facebook user and information security professional, I am concerned about how my information from social media and all other data collected on me is being used, and who it is getting sold to. This recent article from The Guardian website states Facebook does not comply with EU law on private information and the sharing of individuals’ information.

Facebook do not make it clear for any normal user to find out how their information is being used and Considering that this has been a issue first raised in 2013, I find it disconcerting that Facebook has not worked harder on these issues to in order to fully comply with EU law.  Could their reluctance to make it easier to opt out be anything to do with their advertising revenue?

There is a opt out option, but it is difficult to find – we thought we would help by posting a step by step guide below so that you can choose to opt out;


Log into your Facebook profile from your Web browser and then go to settings then click on Ads and under Website and Mobile App Custom Audiences click on Opt out. The next page you’re taken to features an Opt Out button front and centre, simply click it and the Submit button in the resulting pop-up box.


Android users will need to search for the Google Settings app, tap on Ads, and check the
“Opt out of interest-based ads” option.


If you’re using a iPhone, iPad or iPod touch, launch the Settings app on your device. Then tap on Privacy, scroll down to Advertising and turn on Limit Ad Tracking.

facebook privacy android opt out iphone privacy

Once you’ve followed these steps for all of your devices, Facebook will not be able to target you using its new techniques, and although interest-based ads aren’t all that important to some, it’s nice to know that there are ways around what is seen as invasion of privacy by others.

For more on the main article, please follow the link.

shredding services

Customer with Regular shredding service in Sunderland – Wins Draw!

This Tuesday, the customer who won has a regular shredding service in Sunderland. For those that aren’t aware, back in November we started Chocolate Tuesdays. On the last Tuesday of every month we draw a winner. To enter the draw you must be a shredding customer with a regular shredding service from us.



Congratulations, your chocolates will be with you on your next visit!

If you are a businesses requiring a regular shredding service in sunderland then please get in touch with us by clicking the link below.

Have a great week!

Regular Shredding Service in Sunderland

[vc_row title_header=”RECENT CASE STUDIES” title_subheader=”we take pride in our work” title_style=”elegant” background=”light_section” parallax=”off” overlay=”on” triangles=”off”][vc_column width=”1/1″]
[su_column size=”1/2″][su_frame]shredding service ashington [/su_frame]

Thermacore Europe Ltd

[su_button url=”” wide=”no” center=”yes”]View Case[/su_button][/su_column]
[su_column size=”1/2″][su_frame] [/su_frame]

My Property Box

[su_button url=”” wide=”no” center=”yes”]View Case[/su_button]
[vc_row title_header=”OUR CLIENTS” title_subheader=”all of them are satisfied” title_style=”elegant” background=”light_section” parallax=”off” overlay=”on” triangles=”off”][vc_column width=”1/1″][rev_slider our-clients][/vc_column][/vc_row]

shredding paper, ID theft, shred documents

Identity Theft – Yes it could happen to you!

Identity Fraud – what is it?

Identity theft is when your personal details are stolen and identity fraud is when those details are used to commit fraud. 

47% of all frauds recorded in 2010 were identity frauds – approx 100,000 cases – FACT 

Below are some helpful tips on how to protect yourself and prevent ID fraud.

1. Only carry debit/credit cards that you need – how many of us carry all cards in our purse/wallet. Imagine losing your purse/wallet and how much personal information it contains?

  1. Maintain a minimum of credit cards if possible.  Minimise the amount of information criminals can steal.
  2. Keep PIN numbers safe – never carry your pin number in your purse or with your credit cards. Never use a PIN that is your date of birth, telephone number, year of birth etc as with some additional information, a fraudster could easily work this one out.
  3. When you purchase retail goods, always pay attention to the sales person dealing with the transaction. Never lose sight of your card as this is how fraudsters take copies and clone cards.
  4. Keep details of all bank accounts, credit card numbers etc safe at home, along with the fraud departments phone number. That way, if you lose a card, you can cancel it very easily and quickly.
  5. Never reveal your PIN number to anyone and always keep it covered when entering it at cash machines or retail shops.
  6. Never put your bank statements or credit card statements in the bin. Always ensure these are shredded securely.
  7. Avoid opening any emails from senders you do not recognise. This is one way fraudsters try to access your personal information and hack your laptop or computer.
  8. When purchasing goods online, ensure the website payment facility is secure. Never enter your personal details into a website that is unsecure.
  9. When asked if you would approve your details being passed on to other companies, say no. You never know what information is being passed on and who to.
  10. Ask companies to remove all information held about you, for example credit searches and companies such as Experian. This will limit the amount of credit you are approved for and therefore if a fraudster tried to steal your identity, they would be limited. Also, when receiving credit card offers in the post, never bin these. Always dispose of them securely as it only takes one person to find this in your bin and apply for a credit card in your name.

ID Fraud is on the rise in the UK. Please keep your personal information safe.

For more information on our secure shredding services, please call us on 01388 448160 or email us at


shredding services

It could be you…

And the winner is…

The December Chocolate Tuesday draw was held on Tuesday 23rd December 2014.

Another one of our secure shredding service customers in Stockton, has won last month’s chocolate Tuesday draw. Well done to ENDEAVOUR PARTNERSHIP! 

Your chocolates will be delivered on your next service.

To find out more about our secure shredding services, contact us today on 01388 448160. Next month it could be you!

Happy New Year!

shredding services, bulk shredding, secure shredding

Archive storage and Data Protection – what’s the risk?

Do you keep confidential documents and archiving in a storage room? Did you know that under Principle 5 of the Data Protection Act 1998, there is an obligation for businesses to not keep or store personal client data for longer than is reasonably necessary.

Last week, we carried out an archive box shredding clearance for a client. The above photo shows the room at the start of the clearance. There is a tendency to store these in an archive storage room somewhere on site, to ensure they are retained for the appropriate periods.

Every business has an obligation not to keep personal data longer than is reasonably necessary, so it is important that companies have a regular destruction program in place, ensuring archived data is destroyed at regular intervals. We know it is so easy to let archived material build up, generally until space becomes an issue. It is important for businesses to realise however that the space is not the main issue, there are two more pressing concerns that should be considered.

With large volumes of documents being stored past there required destruction dates, the task of information management becomes more complex. Put simply, the more data you have stored, the more complex it is to adequately manage this information and the more likely you are to have a data breach.

The Data Protection Act 1998 places an obligation on businesses holding personal data to ensure that “Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.”. If your business is storing data via in house archiving, it is important that you have a process in place to ensure you satisfy this requirement of the Data Protection Act 1998. This requirement is enshrined under principle 5 of the Act.

While space is often the practical reason for wanting a secure clearance service from a shredding company such as us, it is actually security and
compliance breaches that have the potential to cause the greatest impact to businesses operations and indeed their profitability. The Information Commissioners Office (ICO) has the power to issue fines of up to £500,000 to businesses who breach the act and the average cost of a data breach has been shown to be over £2,000,000.

Here at The Shred Centre we can offer an archiving coding system for those companies who archive internally and combine this with an bi-annual destruction program for archived material that is no longer required. The system we use is simple and effective and has been applied to a number of organisations across all sectors.

Contact us today on 01388 448160 for more information. We can also offer a free site survey and no obligation quotation.

For more information on Principle 5 and The Data Protection Act 1998 click here


shredding customer, shredding collection

A shredding service where everyone’s a winner!

Good morning everyone!

Hope everyone is enjoying the weekend and looking forward to Christmas! Last month we introduced ‘Chocolate Tuesdays’, a prize draw on the last Tuesday of the month. All contracted shredding service customers are entered into the draw every month to win a box of chocolates.

October saw Evans & Co, Spennymoor winning the draw and their chocolates went down well in the busy office. This month’s draw took place on Tuesday 25th November.

And the November winner is…

ALL contracted shredding service customers. Yes, that’s correct. This month, all of our customers are winners and a box of chocolates for every customer will be on the way very soon. This month, arriving 10 days early, we welcomed our first child and daughter into the world and of course, into the family run business here at The Shred Centre. We wanted our customers to join in our celebrations and thought why not make everyone a winner.  Chocolates will be delivered next week and the little lady may even make an appearance herself.

If you would be interested in our contracted shredding services, please contact us on 01388 448160 or alternatively email us on or

The December draw will take place on Tuesday 23rd, due to the office being closed on the 30th for the festive period. Will you be our next winner?

Enjoy the rest of the weekend,

Natalie & Patrick



secure shredding, confidential waste, document shred, document destruction

Helping to protect YOUR identity – Home shredding in Darlington

Good afternoon,

Hope everyone had a great weekend and enjoyed bonfire night and the fireworks 🙂

Here at the Shred Centre, we had a very successful week, with lots of happy customers. In particular we provided a home shredding service in Darlington, to customers interested in protecting their personal identity and preventing ID Fraud by adopting a home shredding service from a reputable company.

Our home shredding clients were very impressed with the ease of the service. We provided a next day home shredding service to one customer. She was managing the estate of an elderly relative,  and wanted a reliable, secure, and timely service to dispose of all of the paperwork left behind. As always, we were happy to help and told her all about our home shredding service in Darlington. Once we assured her how secure and easy our home shredding process is, we scheduled in the collection and advised of an approximate time of arrival on the collection day. The collection went ahead and all materials were collected on our home shredding route and destroyed the same day at our secure shredding facility.

As per our commercial shredding services, our home shredding clients are issued with a contract copy, a waste transfer note, a destruction certificate and an invoice via email as standard, which ensures that all of our home shredding customers have a clear audit trail outlining their efforts in regards to the secure destruction of personal documents.

After the service was completed, our quality assurance team called our home shredding customer find our what they thought of our service.  Our customer was very happy and when we asked if they would recommend us to a friend we were told “I have been recommending your service to all of my neighbours. You saved me so much time,  I couldn’t imagine how long I would have been at home shredding all that paper work.”

Unlike most other shredding companies we are more than happy to help residential customers through our home shredding service and there is no amount of personal data too small for us. We care about reducing ID Fraud and protecting privacy.

How many of us have bills and junk mail come through the door, which end up in the recycling bin and is now collected every 2 weeks by most councils. This is not secure and puts you at risk of identity theft. Any document that contains personal information, should be treated as confidential waste. Even junk mail contains your full name, address and postcode. With a few more details, a fraudster will have everything they need to create a new identity from your personal information. We can eliminate this risk for you through our home shredding service. We can supply a confidential waste sack, which you can use to store your confidential documents at home. Once full, you can call us and request a secure collection and we collect your sack and take it away for shredding and secure destruction.

Our service is simple, good value for money and ensures you and your identity are protected at all times!

Enjoy the rest of the week,